Terms and Conditions

By accessing or using the services provided by WeEngrave through our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you are not authorized to use our services. WeEngrave reserves the right to modify these Terms at any time. Continued use of the services implies acceptance of the revised Terms.

To use our services, you must be at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you may only use our services with the consent of a parent or legal guardian. By using WeEngrave, you confirm that you meet this eligibility requirement.

WeEngrave provides a range of personalization and artwork application services, including but not limited to Print-On-Demand (POD) services. We manage the production and fulfillment process, applying your designs or artwork to various products, such as apparel, accessories, home décor items, and more, using a variety of methods. These methods may include printing, engraving, embroidery, or other techniques suited to the product.

Once the product is created, we handle all packaging and shipping directly to your customers or to you.

WeEngrave is responsible for ensuring high-quality production and order fulfillment, but clients are solely responsible for the content and legality of the designs they provide. WeEngrave assumes no responsibility for verifying the legality or appropriateness of the designs submitted by clients. Clients are required to ensure their designs comply with all applicable laws, including but not limited to intellectual property laws, and bear full liability for any legal issues that may arise from their use.

4.1. Customer Designs

When you upload any designs, images, or content ("Customer Designs") to our platform, you confirm that:

• You own all intellectual property rights to the content or have obtained the necessary permissions.
• You grant WeEngrave a non-exclusive, royalty-free, worldwide license to use, modify, reproduce, and distribute the Customer Designs solely for the purpose of creating and fulfilling your product orders.

You retain all rights to your Customer Designs, and WeEngrave does not claim ownership. However, we may store copies of your designs for purposes such as order fulfillment, customer service, or legal compliance.

4.2. Prohibited Content

WeEngrave prohibits the upload of any content that:

• Infringes on the intellectual property rights of others.
• Contains illegal, defamatory, or obscene material.
• Promotes violence, hate, or discrimination.

WeEngrave reserves the right to reject or cancel orders containing content that violates these guidelines.

4.3. WeEngrave Designs and Content

All text, graphics, logos, product designs, and other content provided by WeEngrave ("WeEngrave Content") are the exclusive property of WeEngrave. You may not use, reproduce, or distribute any WeEngrave Content without express permission. Unauthorized use of our content is prohibited.

4.4. Use of Trademarks

You may only upload content that includes registered trademarks if you own the trademark or have obtained proper authorization. Infringement of trademark laws may result in order cancellation or termination of your account.

5.1. Order Submission and Accuracy

When submitting an order, it is your responsibility to ensure that all details, including artwork, product specifications, and shipping information, are accurate. WeEngrave is not responsible for errors in the details provided by the client.

5.2. Pricing

All prices for our products and services are displayed on the website and are subject to change without notice. We reserve the right to void transactions involving errors in pricing or description.

5.3. Payment

Payment must be made in full at the time of placing the order. WeEngrave accepts major credit cards and other payment methods as indicated on our website. You confirm that you are authorized to use the payment method provided.

WeEngrave provides estimated shipping times, but these are not guaranteed. Delays may occur due to factors beyond our control, including carrier delays or customs clearance.

For international shipments, customers are responsible for any applicable customs duties, taxes, or fees. WeEngrave is not liable for any customs issues or delays.

Due to the custom nature of our products, WeEngrave does not accept returns unless the product is defective or damaged. Claims for defective products must be submitted within 7 days of receiving the item. WeEngrave reserves the right to investigate claims and offer replacements or refunds at our discretion.

WeEngrave’s liability is limited to the amount paid for the products purchased. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.

You agree to indemnify and hold WeEngrave, its officers, directors, employees, and agents harmless from any claims, damages, or legal fees (including reasonable attorneys' fees and costs) arising from your use of our services or breach of these Terms. This includes, but is not limited to, any claims of intellectual property violations, defamation, or any other legal issues related to the designs you upload or any misuse of our services.

By using our services, you accept full responsibility for the content and legality of your designs. WeEngrave is not liable for any legal actions or damages resulting from your use of our services in a manner that violates these Terms or any applicable laws.

WeEngrave retains full ownership of all digital assets created as part of our services, such as mockups, templates, images, and other design elements used in connection with product customization or marketing. These assets are provided solely for use in conjunction with WeEngrave’s products and services. You are not authorized to use these digital items for any other purpose, including but not limited to promotion or sale of products from other manufacturers or providers.

If WeEngrave allows customization of digital assets, you are responsible for ensuring that any additional content you provide complies with intellectual property laws and our content guidelines. Misuse or unauthorized use of these assets may result in the termination of your account or legal action if necessary.

All disputes arising from or relating to these Terms will be resolved through binding arbitration in the jurisdiction of the State of Washington unless prohibited by law. Any claims must be filed within one year of the incident.

WeEngrave reserves the right to update or modify these Terms at any time. All changes will be posted on the website, and your continued use of our services constitutes acceptance of the modified Terms.

For any questions or concerns about these Terms, please contact us at: